Imprint & Privacy Policy
IMPRINT
Information according to § 5 TMG:
CPA Performance GmbH
Eisenbahnstraße 20
73235 Weilheim an der Teck
Germany
Fax: +49 (0) 71 64 / 800 69 21
E-mail: info@cpa-chiptuning.de
The content of our pages has been created with the greatest care. However, we cannot assume any liability for the accuracy, completeness and up-to-dateness of the content. As a service provider, we are responsible for our own content on these pages in accordance with § 7 para. 1 TMG in accordance with general laws. However, according to §§ 8 to 10 TMG, we as a service provider are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected by this. However, liability in this regard is only possible from the time of knowledge of a specific infringement of the law. If we become aware of such violations, we will remove this content immediately.
The EU's platform for out-of-court online dispute resolution can be reached under the following link: https://ec.europa.eu/consumers/odr/
Additional note according to the Consumer Dispute Resolution Act (VBSG):
Since we are not obliged to participate in a consumer dispute resolution procedure, we ask for your understanding that we refuse to participate in such a procedure.
PRIVACY POLICY
Privacy policy
Personal data (hereinafter referred to as "data") will only be processed by us within the scope of necessity and for the purpose of providing a functional and user-friendly website, including its content and the services offered there.
According to Article 4(1) of Regulation (EU) 2016/679, i.e. the General Data Protection Regulation (hereinafter referred to as the "GDPR"), "processing" means any operation or set of operations carried out on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
With the following privacy policy, we inform you in particular about the type, scope, purpose, duration and legal basis of the processing of personal data, insofar as we decide on the purposes and means of the processing, either alone or jointly with others. In addition, we will inform you below about the third-party components used by us for optimisation purposes and to increase the quality of use, insofar as third parties process data on their own responsibility.
Our privacy policy is structured as follows:
I. Information about us as a controller
II. Rights of Users and Data Subjects
III. Information on data processing
I. Information about us as a controller
The responsible provider of this website in the sense of data protection law is:
CPA Performance GmbH
Eisenbahnstraße 20
73235 Weilheim an der Teck
Germany
Contact:
info@cpa-chiptuning.de
+49 (0) 70 23 / 948 89 10
Managing Director: Carlo Renz
II. Rights of Users and Data Subjects
With regard to the data processing described in more detail below, users and data subjects have the right to
- confirmation as to whether data concerning them is being processed, information about the data processed, further information about data processing and copies of the data (cf. also Art. 15 GDPR);
- to rectify or complete incorrect or incomplete data (cf. also Art. 16 GDPR);
- to the immediate deletion of the data concerning them (cf. also Art. 17 GDPR), or, alternatively, if further processing is necessary in accordance with Art. 17 (3) GDPR, to restriction of processing in accordance with Art. 18 GDPR;
- to receive the data concerning them and provided by them and to transmit this data to other providers/controllers (cf. also Art. 20 GDPR);
- to lodge a complaint with the supervisory authority, if they are of the opinion that the data concerning them is being processed by the provider in violation of data protection regulations (cf. also Art. 77 GDPR).
In addition, the Provider is obliged to inform all recipients to whom data has been disclosed by the Provider of any correction or deletion of data or the restriction of processing that takes place on the basis of Articles 16, 17 (1), 18 GDPR. However, this obligation does not apply if this notification is impossible or involves disproportionate effort. Without prejudice to this, the user has a right to information about these recipients.
In accordance with Art. 21 GDPR, users and data subjects also have the right to object to the future processing of data concerning them, provided that the data is processed by the provider in accordance with Art. 6 (1) (f) GDPR. In particular, an objection to data processing for the purpose of direct marketing is admissible.
III. Information on data processing
Your data processed when using our website will be deleted or blocked as soon as the purpose of storage no longer applies, the deletion of the data does not conflict with any statutory retention obligations and no other information on individual processing methods is provided below.
Server data
For technical reasons, in particular to ensure a secure and stable Internet presence, data is transmitted to us or to our web space provider via your Internet browser. These so-called server log files are used to collect, among other things, the type and version of your Internet browser, the operating system, the website from which you switched to our website (referrer URL), the website(s) of our website that you visit, the date and time of the respective access as well as the IP address of the Internet connection from which our website is used.
This data collected in this way is stored temporarily, but not together with other data about you.
This storage takes place on the legal basis of Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted after seven days at the latest, unless further storage is necessary for evidentiary purposes. Otherwise, the data will be exempted from deletion in whole or in part until an incident has been finally resolved.
Cookies
a) Session cookies/session cookies
We use so-called cookies on our website. Cookies are small text files or other storage technologies that are stored and stored on your device by the Internet browser you use. These cookies process certain information about you to an individual extent, such as your browser or location data or your IP address.
This processing makes our website more user-friendly, effective and secure, as the processing e.g. enables the reproduction of our website in different languages or the offer of a shopping cart function.
The legal basis for this processing is Art. 6 para. 1 lit. b.) GDPR, insofar as these cookies data are processed for the initiation or execution of a contract.
If the processing does not serve the purpose of initiating or executing a contract, our legitimate interest lies in improving the functionality of our website. The legal basis is then Art. 6 para. 1 lit. f) GDPR.
When you close your internet browser, these session cookies are deleted.
b) Third-party cookies
Our website may also use cookies from partner companies with whom we work together for the purpose of advertising, analysis or the functionalities of our website.
For details, in particular on the purposes and legal bases of the processing of such third-party cookies, please refer to the following information.
c) Possibility of removal
You can prevent or restrict the installation of cookies by setting your Internet browser. You can also delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support. However, in the case of so-called Flash cookies, processing cannot be prevented via the settings of the browser. Instead, you have to change the setting of your Flash player. The steps and measures required for this also depend on the specific Flash player you use. If you have any questions, please also use the help function or documentation of your Flash player or contact the manufacturer or user support.
However, if you prevent or restrict the installation of cookies, this may mean that not all functions of our website can be used to their full extent.
Contract
The data transmitted by you for the purpose of using our range of goods and/or services will be processed by us for the purpose of contract processing and are necessary in this respect. Conclusion of contract and contract processing are not possible without providing your data.
The legal basis for the processing is Art. 6 (1) (b) GDPR.
We delete the data with complete contract processing, but must observe the retention periods under tax and commercial law.
As part of the contract processing, we pass on your data to the transport company commissioned with the delivery of goods or to the financial service provider, insofar as the transfer is necessary for the delivery of goods or for payment purposes.
The legal basis for the disclosure of the data is then Art. 6 para. 1 lit. b) GDPR.
Customer Account / Registration Function
If you create a customer account with us via our website, we will use the data you entered during registration (e.g. your name, address or e-mail address) exclusively for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called wish list function). At the same time, we then store the IP address and the date of your registration along with the time. Of course, this data will not be passed on to third parties.
As part of the further registration process, your consent to this processing will be obtained and reference will be made to this privacy policy. The data collected by us will be used exclusively for the provision of the customer account.
If you consent to this processing, Art. 6 (1) (a) GDPR is the legal basis for the processing.
If the opening of the customer account also serves pre-contractual measures or the fulfilment of the contract, the legal basis for this processing is also Art. 6 (1) (b) GDPR.
You can revoke the consent given to us for the opening and maintenance of the customer account at any time with effect for the future in accordance with Art. 7 para. 3 GDPR. All you have to do is inform us of your withdrawal.
The data collected in this respect will be deleted as soon as the processing is no longer necessary. However, we must observe retention periods under tax and commercial law.
Checking creditworthiness and scoring
If we give you the basic option of payment by invoice as part of our range of goods or services and you make use of this, we reserve the right to contact a credit agency (such as e.g. Creditreform, Schufa, Bürgel or infoscore) to obtain a credit report on the basis of mathematical-statistical methods. For this purpose, your data, insofar as it is relevant to the contract, such as e.g. forward your name and address to the credit agency. We use the subsequent information about the statistical probability of a payment default to decide whether to offer you payment by invoice.
The legal basis for this processing is our legitimate interest in the reliability of the claim in accordance with Art. 6 (1) (f) GDPR.
Newsletter
If you register for our free newsletter, the data requested from you, i.e. your e-mail address and - optionally - your name and address, will be transmitted to us. At the same time, we store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. As part of the further registration process, we will obtain your consent to the sending of the newsletter, describe the content in detail and refer to this privacy policy. We use the data collected exclusively for sending the newsletter – it is therefore not passed on to third parties.
The legal basis for this is Art. 6 (1) (a) GDPR.
In accordance with Art. 7 para. 3 GDPR, you can revoke your consent to the newsletter at any time with effect for the future. All you have to do is inform us of your revocation or click on the unsubscribe link contained in each newsletter.
Contact requests / contact option
If you contact us via contact form or e-mail, the data you provide will be used to process your request. The provision of the data is necessary to process and answer your enquiry - without providing it, we cannot answer your enquiry or at best can answer it to a limited extent.
The legal basis for this processing is Art. 6 para. 1 lit. b) GDPR.
Your data will be deleted provided that your request has been conclusively answered and the deletion does not conflict with any statutory retention obligations, such as e.g. in the event of any subsequent contract execution.
Online ticket system: Zammad
In our support area, we use the ZAMMAD online ticketing tool. In order to offer our customers a modern and agile support service, we use Zammad here. These servers are operated by us in Germany and the chatbot information is used exclusively for ticket processing.
Live chat on the website: RockeChat
On our websites, we use RocketChat for communication in order to offer our customers a modern and agile live service, we use RocketChat here. These servers are operated by us in Germany and the chat information is used exclusively for ticket processing.
Google Analytics
We use Google Analytics on our website. This is a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection regulations are also complied with when processing data in the USA.
The Google Analytics service is used to analyse the usage behaviour of our website. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
Usage and user-related information, such as e.g. IP address, place, time or frequency of visiting our website are transmitted to a Google server in the USA and stored there. However, we use Google Analytics with the so-called anonymization function. With this function, Google shortens the IP address even within the EU or EEA.
The data collected in this way is in turn used by Google to provide us with an evaluation of the visit to our website and the usage activities there. This data may also be used to provide other services related to the use of our website and the use of the Internet.
Google states that it does not connect your IP address to other data. In addition, Google
https://www.google.com/intl/de/policies/privacy/partners
further data protection information is available for you, e.g. also on the possibilities of preventing the use of data.
In addition, Google offers
https://tools.google.com/dlpage/gaoptout?hl=de
a so-called deactivation add-on along with further information. This add-on can be installed with the common Internet browsers and offers you further control over the data that Google collects when you visit our website. In doing so, the add-on informs the JavaScript (ga.js) of Google Analytics that information about visiting our website should not be transmitted to Google Analytics. However, this does not prevent information from being transmitted to us or to other web analysis services. Of course, you can also find out whether and which other web analysis services we use in this privacy policy.
Google Maps
On our website, we use Google Maps to display our location and to create directions. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection regulations are also complied with when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
If you call up the Google Maps component integrated into our website, Google will store a cookie on your device via your Internet browser. In order to display our location and create directions, your user preferences and data are processed. We cannot rule out the possibility that Google uses servers in the USA.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in optimising the functionality of our website.
The connection to Google established in this way allows Google to determine from which website your request was sent and to which IP address the driving directions are to be transmitted.
If you do not agree to this processing, you have the option of preventing the installation of cookies by using the appropriate settings in your internet browser. Details on this can be found above under the item "Cookies".
In addition, the use of Google Maps and the information obtained via Google Maps is carried out in accordance with the Google Terms of Use https://policies.google.com/terms?gl=DE&hl=de and the Terms and Conditions for Google Maps https://www.google.com/intl/de_de/help/terms_maps.html.
In addition, Google offers
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information.
Google Fonts
We use Google Fonts to display external fonts on our website. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection regulations are also complied with when processing data in the USA.
In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the optimisation and economic operation of our website.
Through the connection to Google established when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be transmitted.
Google offers at
https://adssettings.google.com/authenticated
https://policies.google.com/privacy
further information, in particular on the possibilities of preventing the use of data.
YouTube
We use YouTube on our website. This is a video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, USA, hereinafter referred to as "YouTube".
YouTube is a subsidiary of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google, and thus also its subsidiary YouTube, guarantees that the EU's data protection requirements will also be complied with when processing data in the USA.
We use YouTube in connection with the "Enhanced Privacy Mode" feature to show you videos. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in improving the quality of our website. According to YouTube, the "Extended Privacy Mode" function means that the data described in more detail below is only transmitted to YouTube's server when you actually start a video.
Without this "Extended Data Protection", a connection to the YouTube server in the USA will be established as soon as you access one of our websites on which a YouTube video is embedded.
This connection is required in order to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least record and process your IP address, the date and time and the website you visit. In addition, a connection to Google's advertising network "DoubleClick" is established.
If you are logged in to YouTube at the same time, YouTube will assign the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality and to analyse user behaviour, YouTube permanently stores cookies on your device via your internet browser. If you do not agree to this processing, you have the option of preventing the storage of cookies by setting them in your Internet browser. You can find more information about this under "Cookies" above.
Google provides further information about the collection and use of data as well as your rights and protection options in this regard in the following sections:
https://policies.google.com/privacy
data protection notice.
Google AdWords with Conversion Tracking
In our website, we use the advertising component Google AdWords and so-called conversion tracking. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection regulations are also complied with when processing data in the USA.
We use conversion tracking to advertise our offer in a targeted manner. The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
If you click on an ad placed by Google, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies lose their validity after 30 days and otherwise do not serve your personal identification.
If the cookie is still valid and you visit a certain page of our website, both we and Google can evaluate that you have clicked on one of our advertisements placed on Google and that you have subsequently been redirected to our website.
Through the information obtained in this way, Google creates statistics about the visit to our website. In addition, this provides us with information about the number of users who have clicked on our ad(s) and about the pages of our website that have subsequently been accessed. However, neither we nor third parties who also use Google AdWords will be able to identify you in this way.
You can also prevent or restrict the installation of cookies by using the appropriate settings of your Internet browser. At the same time, you can delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.
Furthermore, Google also offers
https://services.google.com/sitestats/de.html
http://www.google.com/policies/technologies/ads/
http://www.google.de/policies/privacy/
further information on this topic and in particular on the possibilities of preventing the use of data.
Google AdSense
On our website, we use Google AdSense to integrate advertisements. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection regulations are also complied with when processing data in the USA.
Google AdSense stores cookies and so-called web beacons on your device via your Internet browser. In this way, Google enables us to analyse your use of our website. In addition to your IP address and the advertising formats displayed to you, the information collected in this way is transmitted to Google in the USA and stored there. Google may also share this information with contractors. However, Google explains that your IP address will not be merged with any other data of yours.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
If you do not agree to this processing, you have the option of preventing the installation of cookies by using the appropriate settings in your internet browser. Details on this can be found above under the item "Cookies".
In addition, Google offers
https://policies.google.com/privacy
https://adssettings.google.com/authenticated
further information, in particular on the possibilities of preventing the use of data.
Google Remarketing or Google's Similar Audiences component
On our website, we use the remarketing or "similar target groups" function. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as "Google".
Through certification under the EU-US Privacy Shield
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
Google guarantees that the EU's data protection regulations are also complied with when processing data in the USA.
We use this function to place interest-based, personalized advertising on third-party websites that also participate in Google's advertising network.
The legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest lies in the analysis, optimisation and economic operation of our website.
In order to enable this advertising service, Google stores a cookie with a sequence of numbers on your device during your visit to our website via your Internet browser. This cookie records both your visit and the use of our website in anonymised form. However, personal data will not be passed on. If you subsequently visit the website of a third party who also uses Google's advertising network, you may see advertisements that are related to our website or our offers there.
To permanently deactivate this function, Google offers for the most common Internet browsers via
https://www.google.com/settings/ads/plugin
a browser plugin.
The use of cookies from certain providers, e.g. above
http://www.youronlinechoices.com/uk/your-ad-choices
or
http://www.networkadvertising.org/choices/
can be opted out.
Through so-called cross-device marketing , Google may also be able to track your usage behavior across several devices, so that you may be shown interest-based, personalized advertising even if you change devices. However, this requires that you have agreed to link your browsing history to your existing Google account.
Google offers further information on Google Remarketing at
http://www.google.com/privacy/ads/
at.
Model data protection declaration of the law firm Weiß & Partner